Frequently asked questions

Oodles gives you premium handcrafted products — wood, ceramic, resin — that your competitors can't easily replicate. Unlike traditional POD platforms where every seller offers the same t-shirts and mugs, Oodles products help you stand out in crowded niches, command higher retail prices, and build stronger margins.

Click 'Start selling' and continue with your Google account. No credit card required. You'll have access to our full catalog of premium products in about 30 seconds.

We don't. There's no subscription, no listing fee, and no minimum order. You only pay us when a customer buys from your store — $8.40 wholesale + $5.32 shipping per item. You set the retail price and keep the margin.

Shopify is live today. Etsy is in progress — join the waitlist. WooCommerce and TikTok Shop are on the roadmap.

You install our app, we register as a Fulfillment Service on your store, and we set up order sync automatically. From there, you click 'Push to Shopify' on any Oodles catalog item to create a listing instantly.

The order flows into Oodles via webhook, we charge your card on file for wholesale + shipping, we make and ship the item, and tracking pushes back to Shopify automatically so your customer gets a tracking email.

Typical 6–8 business days, including production and tracked shipping. We make each piece on-demand — no warehouse pulls.

Not yet — we currently ship only to US addresses. International is on the roadmap.

Contact support within 14 days with a photo. We replace damaged or defective items at no cost to you or your customer.

Personalized wood products aren't resellable, so we don't accept returns of correctly-made items. If we made a mistake (wrong name, misspelling, defect), we replace it free.

When a customer orders on your Shopify store, we automatically charge your card on file via Stripe for our wholesale + shipping. You keep the retail margin through your normal Shopify payout.

The order is paused and you'll be notified. Update your card in the Billing tab of your dashboard to resume.

Yes — payment methods are stored with Stripe, not us. We never see or store your card number.

Yes — this is one of our favorite things. If you're selling well and want a variant nobody else has, tell us what you need. We'll design and prototype it free.

Our default packaging is completely unbranded — your customer never sees 'Oodles'. Custom branding options are coming soon.

Yes. If you're projecting 100+ orders/month, head to our enterprise page and we'll discuss volume pricing, dedicated support, and custom packaging.